Outstanding ����ֱ�� student advisor wins staff member of the year

Marcel was honoured at the awards ceremony held last night (Thursday, 21 November 2025) at the Bloomsbury Ballroom, London. Run by the UK Council for International Student Affairs (UKCISA), the event celebrated 13 winners selected from more than 420 nominations submitted by over 120 institutions across the UK. From a shortlist of 63 exceptional finalists, Dr Clusa distinguished himself through the breadth, depth and impact of his contribution to the international student experience.

Recognised by judges for his deep, holistic and innovative approach to student support, Marcel is celebrated for his unwavering commitment to ensuring every international student feels supported, valued and empowered. As a primary point of contact for complex immigration enquiries and essential welfare support, he combines technical expertise with empathy, care and emotional reassurance, consistently going above and beyond to meet students’ needs.

Marcel also plays a central role in welcoming international students to the UK. From coordinating airport arrivals to delivering orientation programmes designed to combat isolation and foster cultural immersion, he ensures that no student feels alone during their time at Bangor.

Marcel, originally from Barcelona, himself entered ����ֱ�� as an international student seventeen years ago, believes it’s important to make international students feel at home, he says: “Being recognised for the work we do at ����ֱ�� in supporting students from all over the World is Fantastic!”

“International Students bring excellence, passion and dedication not only to our classrooms but to the entire local community. Helping students settle, supporting them through their times at Bangor and seeing them thrive is a wonderful thing. Feeling very honoured to be part of their journey and proud for an award that celebrates not only what I do but what the entire team at Student Success does to make students feel at home away from home.”

Danielle Barnard, Head of Student Success, said:“We are incredibly proud of Marcel and delighted to see his dedication recognised at a national level. His commitment to supporting international students is exceptional, and the care, empathy and professionalism he brings to his work make a real difference to our students’ lives. Marcel’s contribution is deeply valued across the University, and this award is truly well deserved.”